I normally do not have all this drama in my life ( like the apartment situation) and I love the fact that I can voice about it here on my blog. I know this has nothing to do with coupons and freebies but that is how I roll.
Last week I got an order from One Kings Lane where there was Massive about of damage done to the contents inside due to lack of packaging.
I emailed One Kings Lane with the photos and how I used them before and I was happy with the process; however, this order really was a let down.
Email was sent on the 13th.
They emailed me back simply saying they saw the pictures and if I wanted them try and send the damaged items again OR receive credit for the damaged items.
I emailed back I rather take the credit. I would of wanted the replacement products but after seeing them up in person I did not think the quality was there.
HERE IS THE PROBLEM
I have not heard anything back and it is not like I sent the email today or anything.
I have tried to contact them before on Facebook and never heard back
I have check there has been no credit given or anything like that
What would you do at this point?
Do I email them again? If so when?
Do I keep waiting?
Please leave what you think in the comment section .