Cancelling Orders for the FREE Covergirl Blushes

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One word… Annoyed.

You know that awesome deal I posted

*HOT* 2 FREE CoverGirl Items ( NOW OVER)

All the items were IN stock when I ordered, I used a valid coupon that was on THEIR site, it WASNT a pricing error, and I have a valid shoprunner account. But my order was JUST cancelled. As I am sure a lot of Budget Savvy Diva readers will be as well.

I understand that they received all these orders where they basically be giveaway free products ( however – Covergirl was going to fully reimburse them )  – now I am not feeling like promoting anymore on Budget Savvy if they are going to pull stuff like this – because I do not want to make y’all run on WILD goosechases for nothing

So I am SO sorry if your order gets cancelled 🙁

How do you feel about the cancellation ?

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  • Cryssi

    My response to them:

    I’m not quite sure why this has been cancelled. At the time I ordered, it said the product was available. The coupon used was a valid coupon offered on your site. My shoprunner account is a valid account.

    This is the first time I’ve looked for something on your site, and, while it would have not cost me, you would have gotten reimbursed from Covergirl for the cost of the products. I feel I will have to evaluate if I feel the need to do business with you again.

    Thank you for pulling an offer YOUR COMPANY HAD AVAILABLE, for no apparent reason.

    (I realize one person probably doesn’t make a lick of difference to them, but I have a right to voice how I feel about it and I did just that.) Annoyed, yes, that’s a good word for it.

  • RB

    For whatever it’s worth, I placed an order for the blushes on Friday and did receive them on Monday. I think that was before the deal was posted on this blog though, so maybe I “beat the rush” so to speak. My guess is they ran out of stock faster than they could update on the website, and maybe by the time it’s back in stock the CG coupon will have expired, making it very costly for them to honor all those orders? As I recall, the coupon expired on 10/31…

  • Dawn Sando

    I got the same email and I am NOT happy about this!! I plan on calling customer service tomorrow and email them about this. They should have thought this through before offering the $8/2 coupon on the lower priced items. This is really annoying when sites decide to cancel orders and not honor the original deals they post. If I do not get a credit or something out of this ordeal, I will NEVER shop with again!!!

  • michelle

    Interesting, I didn’t order the checkers, I decided to get something a little more expensive which after coupon cost 2 something but its a steal for that much.

    I did have the hairspray order from amazon canceled that I found from your site. I was bummed about that one but kinda expected it. Was your canceled too?

  • adriana

    Last night, when I tried to place my order on, they had changed all of the Covergirl products so that they were no longer eligible for shoprunner. I was furious! As you say, Covergirl would have reimbursed them the cost of the makeup via coupon. As a result, I immediately shut down my account and will never shop there again.

  • Candace

    I got a shipment confirmation from them today (I ordered yesterday) and I should receive it soon. that really sucks they cancelled your order, I have had that happen before. 🙁

  • Holly Ford

    One of my two got cancelled, but I discovered something interesting in the email. Near the bottom they stated that they had credited my account $5 for the inconvenience! I don’t know if everyone got this, but if you still have the e-mail you may want to check! I used mine to grad to e.l.f eye quads and an eyeliner pencil, which I will use more than the blush!